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Home and Business Security

National Alarm, Inc. is multi-facet entity. National Alarm is a security organization leader, which brings together the expertise of installation, monitoring and customer service. For nearly 20 years National Alarm has been providing expertise in sales, technology, training, distribution, and service of security and life safety products. National Alarm is committed to its clients by providing a complete package of products and services to enhance the safety and quality of life to the communities they serve, along with continued support for the products and services they provide.

 

Monitoring Stations


National Alarm, Inc has been providing high quality alarm monitoring services from a secure and modern facility to thousands of alarm/security customers and other independent alarm dealers throughout the country since 1995.  Our focus is on a high-technology, full-service central station monitoring committed to providing our customers with the most advanced security monitoring services available.

National Alarm Inc uses SIMSII Alarm monitoring software, the leading central station software provider in the world.  (www.simsware.com)  Our central station uses Ademco and Sur-Gard receivers capable of handling any alarm panel format out there.  And National Alarm is a full service AlarmNet long range radio central station. (www.alarmnet.com)  Our computer network is fully redundant, running windows server along with Novell to provide the optimum speed along with a secure and redundant environment.  Our alarm receivers and computer network are backed up powered by APC ‘smart-up’ battery back-up systems and we also have an instant on natural gas generator in case of power failures.  Basically stating our automated system will never lose power.  Our phone company provides us with a direct underground piping for all of our phone lines. All of our phone lines are monitored and recorded for security purposes.  Our central station staff is well experienced. Our central station manager has been in the business over 15 years and is one of the original members of the team that started our central station back in 1995.  Our staff specializes in custom service, as there is not any other central station that will personalize your needs to our service to get exactly what you want.  Our employees are the best in the business, to provide customers and clients with the best high-tech central station services available anywhere.


Central Station Monitoring Services
“24 Hour Service Oriented Central Station”

Operating System and Equipment

  1. Latest Novell Mirrored Servers by Gateway
  2. SIMSII Central Station Monitoring Software www.simsware.com
  3. Microsoft workstations working on the Novell Platform

Back Up Systems

  1. Instant On Natural Gas Generator “We will never lose power at our central station”
  2. Underground Phone line system network
  3. Digital Phone System recorder, all phone lines recorded for your security needs.
  4. APC Battery BackUp on all Servers, Telephone, Workstations and Alarm Receivers
  5. Hard and Soft  Alarm Data backup.

Internet Dealer Access “Live”
-   View your own accounts

  1. Email your own reports
  2. Fax your own reports

Custom Central Station Services

  1. Answering Service for times when your staff is not in the office
  2. Custom Reporting
  3. Specific “Special/Difficult” Account Handling
  4. Cater to Your Needs